Terms & Conditions

Booking and Payment:

• Booking can be made through our website, mobile app, or by contacting our customer service.
• Payment can be made online through our secure payment gateway or in cash to the driver at the end of the journey.
• All fares are quoted in Indian Rupees (INR) and are subject to change without prior notice.

Cancellation and Refund Policy:

• Cancellations made within 24 hours of the scheduled pickup time may be subject to cancellation fees.
• Refunds for cancellations will be processed according to our refund policy and may take up to 7 business days to reflect in your account.

Vehicle and Driver:

• We provide well-maintained vehicles driven by professional and licensed drivers.
• While we strive to ensure timely and efficient service, unforeseen circumstances such as traffic conditions or vehicle breakdowns may cause delays. We appreciate your understanding in such situations.

Passenger Conduct:

• Passengers are expected to treat our drivers and vehicles with respect and refrain from any behavior that may cause harm or discomfort.
• Consumption of alcohol, smoking, or any illegal activities are strictly prohibited inside our vehicles.

Luggage and Personal Belongings:

• Passengers are responsible for their luggage and personal belongings. We are not liable for any loss or damage to luggage or belongings during the journey.

Safety and Liability:

• The safety of our passengers is our top priority. We adhere to all safety regulations and maintain our vehicles to the highest standards.
• While we take all necessary precautions, we shall not be liable for any accidents, injuries, or damages that may occur during the journey.

Amendments to Booking:

• Amendments to booking details, such as change in pickup time or destination, may be accommodated subject to availability and may be subject to additional charges.

Feedback and Complaints:

• We value your feedback and encourage you to provide comments or suggestions regarding our Service.
• In case of any complaints or issues, please contact our customer service team, and we will strive to resolve the matter promptly.

In case of any complaints or issues, please contact our customer service team, and we will strive to resolve the matter promptly.

• These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the jurisdiction of the courts in Goa.